Digioh Lightboxes are not firing

1. Check to see if the lightboxes are on. If none are on, there is your answer.
2. Create a lightbox that always fire on URL (example: Current Page URL contains ?digioh), see if it launches. If it does, it has to do with their conditions. If it doesn't it is a Javascript issue.
3. Check to see if the Javascript is installed and/or properly installed. Turn On Console, hit publish, go to their website and see if you see the lightbox loading.
If nothing is loading, the Javascript has not been installed at all. You will need to ask them to install it. This works for all cases, if they are using a Tag Management system or not.

If there are error messages, they might have the wrong javascript or it has been installed incorrectly.